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Spa Etiquette and Policies

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  • Right of admission is reserved

  • Anyone entering TreeSpa premises and the surrounding grounds do so entirely at their own risk.

  • We will not be held responsible for any injury to any person, or loss of or damage to any property, howsoever caused.

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  • Booking in advance is recommended

  • A NON refundable deposit may be rquested for group booking of three and more. 

  • We kindly request punctuality, late arrival may result in a reduction in treatment time, so as not to inconvenience the following client. The full appointment fee will still apply.

  • We request at least a 24 hour notice period for cancellation or rescheduling, should this not be made in time the full treatment fee may apply at the discretion of TreeSpa.

  • Please can we ask that cell phones be put on silent while in the Spa.

  • Prices are subject to change without prior notice.

  • Vouchers are valid for 3 years. 

  • Vouchers can only be used for treatments and not transferable to cash or Staff tips.

  • You will be asked to fill in a short medical consent  form on arrival of your first appointment with us we do ask that for any future appointments that you inform your therapist verbally of any health issues you may have.

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Willow Way:

Wednesday to Friday 08:00 - 16:30

Saturday 08:00 - 15:00

Sunday
09:00 - 15:00

Fig Tree Farm:

Monday to Friday 08:00 - 16:30

Saturday
08:00 - 15:00

+27 63 587 0113

Sunday
09:00 - 15:00

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