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Spa Etiquette and Policies

  • Right of admission is reserved

  • Anyone entering TreeSpa premises and the surrounding grounds do so entirely at their own risk.

  • We will not be held responsible for any injury to any person, or loss of or damage to any property, howsoever caused.

  • Booking in advance is recommended

  • We kindly request punctuality, late arrival may result in a reduction in treatment time, so as not to inconvenience the following client. The full appointment fee will still apply.

  • We request at least a 24 hour notice period for cancellation or rescheduling, should this not be made in time the full treatment fee may apply at the discretion of TreeSpa.

  • Please can we ask that cell phones be put on silent while in the Spa.

  • Prices are subject to change without prior notice.

  • Vouchers are valid for treatments at the current price of purchase, the holder of the voucher will be liable to pay any shortfall on the day of presentation.

  • you will be asked to fill in a short medical consent  form on arrival of your first appointment with us we do ask that for any future appointments that you inform your therapist verbally of any health issues you may have.